Generation Y 'hanging up' on call centres
Research finds email, SMS and social increasingly popular channels
Published 06 November 2013
Q&A: Why Citrix spent $54m on ShareFile
I caught up with ShareFile's inventor Jesse Lipson, to talk about how he started the cloud storage and collaboration firm and the sale of the...
Published 28 August 2013
Google Play overtakes Apple for downloads
But Apple App Store takes more than DOUBLE the money
Published 31 July 2013
Oracle gets into bed with its rivals
Oracle's integration partnerships with salesforce.com and NetSuite will have some observers scratching their heads. And rightly so.
Published 28 June 2013
Q&A: how do you make big data more actionable?
Jason Stamper talks to Andres Reiner, CEO of big data software company PROS, which specialises in demand and pricing analytics and optimisation.
Published 29 May 2013
Marc Benioff is wrong: all-cloud is too extreme
A Q&A with Mark Barrenechea, the CEO of Canadian enterprise information management firm, OpenText.
Published 17 May 2013
SAP "facing downward pressure on pricing"
But it's all about helping customers get faster 'time to value'
Published 08 March 2013
Dell president says integration will take time
More work to do as Dell goes private
Published 04 March 2013
Alfresco bags respected new CEO, preps IPO
Content management firm rings the changes, CBR talks to founder
Published 15 January 2013
IBM bags biggest patent haul for 20th year on the trot
6,478 patents awarded to Big Blue in 2012, more than Apple, HP, Intel and Oracle put together.
Published 11 January 2013
Q&A: JDA on becoming a supply chain gorilla
Just before Christmas privately-held Red Prairie completed its $1.9bn acquisition of JDA, the two supply chain software firms combining under the...
Published 10 January 2013
Former CA CEO John Swainson: "I don't need to be CEO again"
President of Dell's new software division is happy where he is
Published 17 December 2012
Cimtrek hopes to ease Lotus Notes users' 'pain'
Enables migration from Notes to cloud
Published 14 December 2012
Are you an email filer or hoarder?
Which practice do you, er, practise?
Published 13 December 2012
Q&A: The changing shape of enterprise content
John Newton has had an influential career in the content management market, having co-founded and led the development of Documentum, subsequently...