Could application delivery network appliances be the way to faster network pipes? Kevin White reports
Published 21 September 2009
Jason Stamper looks beyond the ‘cloud computing’ hype to ask what it really is, and just as crucially, what it is not.
Published 01 June 2009
London 2012 IT: No Second Chances
15,000 athletes, 22,000 journalists, 70,000 volunteers and 94 Olympic venues. 3,500 technology specialists, 8,000 computers, a fixed deadline and...
Published 27 May 2009
FSA could extend voice recording requirements to mobile calls
Adding to its existing requirement that companies under its jurisdiction record wireline voice calls made by their employees, the UK Financial...
Published 08 April 2009
Genesys clarifies UC strategy
Genesys has disclosed details of its strategy for unified communications, as well as a new integration-focused solution called Enterprise Connect,...
Published 13 February 2009
Twitter and Google as customer service tools
The current business environment consists of a struggling economy, in which customer acquisition is challenging, while consumers are increasingly...
Published 11 February 2009
Genesys: cements course with acquisitions of SDE and Conseros
Software developer Genesys has acquired SDE and Conseros, allowing the company to offer customer service solutions that better integrate the...
Published 10 February 2009
AboveNet: gearing up for any-to-any metro ethernet services
AboveNet, a provider of high-bandwidth connectivity for the financial sector, is set to launch any-to-any ethernet services in the metro areas in...