ITSM job satisfaction soaring: survey
Industry is confident despite recession
Published 04 December 2008
Virgin Media switches on to ITIL
Virgin Media Television (VMTV) is installing Hornbill’s Supportworks ITSM for 400 staff working on over 100 different business systems to help it...
Published 18 November 2008
ITIL boosts salary 40%: report
Best Practice ITIL qualification can increase an IT professional’s earning potential by up to 40%, according to a report by IT Service Management...
Published 21 October 2008
RFU avoids ITIL scrum with Sunrise
Sunrise Software has announced that the Rugby Football Union (RFU) has selected its Sostenuto web-based service to support its ITIL drive.
Published 18 September 2008
Boards miss ITSM benefits
IT Service Management (ITSM) is little understood or appreciated at board level, according to an independent European survey sponsored by log...