BT integrates Ribbit technology with Onevoice

Brings advanced voice apps to corporate phones, desktops and softphones

BT said that it will incorporate open platform Ribbit technology with its corporate voice-communications system Onevoice, bringing advanced voice applications to the desktop.

Onevoice Ribbit v1.0 connects web and corporate voice networks by embedding voice features into any existing corporate telephony environments, BT said.

The company claims that the service will lower operational, network and administration costs by keeping voice calls on-net, minimising expensive international calls. It is aimed at multinational customers looking to realise the benefits converged communications deliver.

According to BT, Onevoice Ribbit v1.0 will provide users with a single direct dial phone number for all incoming and outgoing calls and users will also be able to define how calls are routed through the Onevoice VPN to reach them if they are away from their office.

The new service allows calls to be delivered on-net to other sites directly to the Ribbit softphone or via the nearest PSTN breakout point to any number globally. Users can choose to have multiple device options for making and receiving calls through the Onevoice network offering, the company said.

BT said that the cloud-based service includes a soft-phone which gives users access to a range of call features for calling any BT Onevoice on-net number, according to their corporate dial-plan, in addition to off-net public numbers. Enterprise calls can be originated from a soft-phone and all on net numbers and services.

The user’s ‘One Number’ can also be directed to multiple end points or devices which can be moved or changed. Onevoice Ribbit v1.0 offers a portal for users to set up and administer the service for themselves, including the configuration of end-user devices, call forwarding rules, conference speed dials and speed-dial favourites, BT said.

In addition, the new service allows users to view call logs, manage passwords and voicemail including speech-to-text transcriptions. The transcription is sent as text to email or SMS, and the recording is attached to emails, allowing users to listen to voice mail, the company added.

The service will be released to selected customers in beta this summer, with full release expected by the end of this year.

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