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Citrix introduces self-service capabilities to virtual desktops users

CBR Staff Writer Published 15 November 2009

Citrix Dazzle, Receiver support Blackberry and Android devices

Citrix Systems has released Citrix Dazzle for Windows and Mac, along with new versions of Citrix Receiver for Windows, Mac, iPhone, BlackBerry and Android.

According to Citrix, the Dazzle gives corporate employees self-service access to an array of applications, desktops and content. Receiver is a lightweight software client that makes accessing virtual desktops and applications easier on any device. Together, Dazzle and Receiver work with desktop virtualisation platform XenDesktop, to power self-service IT for virtual desktops, providing users in the enterprise access to their corporate desktops and applications.

The addition of self service capabilities with Dazzle and Receiver enhances virtual desktop user experience by enabling employees and contractors to get self-service access to their Windows desktop, Citrix said.

The company said that Dazzle acts as the storefront for the applications IT has centrally staged in head-end infrastructure products like XenDesktop. To select an application in Dazzle, users have to browse and search based on application name, description or type. It also interfaces with Merchandising Server, the head-end management system that allows IT to start merchandising apps to users.

Dazzle is fully integrated with Citrix Receiver, for users to access corporate apps and desktops from any device. With the new Receivers for Blackberry and Android, Citrix has extended anytime access to applications to even more mobile devices.

Gordon Payne, senior vice president and general manager of the desktop division at Citrix, said: “With XenDesktop 4, we’re giving IT unprecedented control, security and cost savings over their desktop assets. At the same time, we’re helping IT give end users exactly what they want most, providing self service through solutions like Dazzle, and making millions of endpoint devices virtualisation-ready with Receiver.”

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