Companies still wary about embracing social media

The Boardroom

by Tineka Smith| 27 September 2012

A recent study reveals that despite the rise in demand for social investment, companies are still hesitant to adopt it into their work culture.

The study by Appirio surveyed over 300 managers and employees from across the UK and the US.

Nearly 45% of respondents said their company is still researching or testing social tools and strategies. However, 13% of respondents said they would label their company as "anti-social" saying there is no investment or interest in social media at all.

35% of businesses said their companies had created budgets to make their business more social. The top three areas of investment were establishing social media policies (47%), building out a presence on social sites (37%) and adding social features to existing internal applications (31%).

"As business and technical advisors, we know social tools and processes can have a significant impact on a company's brand, relationships and bottom line," said Narinder Singh, Chief Strategy Officer at Appirio. "But to be truly successful with social, companies must listen to the actual users of those tools and processes rather than force something from the top down. Whether it's politics or technology, we all too often forget to consider the people's perspective and fail because our strategies are based on false assumptions."

Social media in the workplace

Appirio says that research has shown companies that are more advanced in using social and collaborative technologies have reported higher profit margins and improved market share.

Respondents also said that just investing in social tools and processes was not enough. When respondents what the biggest change their company could make to become more social, nearly 30% said changing the company to become a more social media oriented culture.

 

Comments
Post a comment

Comments may be moderated for spam, obscenities or defamation.

Join our network

744 people like this.
0 people follow this.

The Boardroom Intelligence

Suppliers Directory

  • Qualys - IT security risk and compliance solutions

    Qualys is the leading provider of on demand IT security risk and compliance solutions - delivered as a service. Qualys solutions enable...

  • Neverfail Overview

    The Neverfail Group is dedicated to creating a world where business applications are continuously available. High Availability, Disaster Recovery...

  • Capscan

    Capscan is a leading supplier of international address management solutions and data integrity services. Capscan has more than 1800 customers...

  • SDL Tridion - Web Content Management Solutions

    SDL Tridion is a global leader in Web Content Management (WCM) solutions.


See more
Privcy Policy

We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.