New business wins also affected by falling IT budgets
Recessionary budget cuts in IT have damaged innovation and cost companies their customers, according to an international BT Global Services study.
A quarter of the senior executives surveyed from 13 countries admitted that budget squeezes had harmed innovation, while a similar number claimed it prevented them winning business. More than a quarter (27%) said that being unable to lay their hands on the information they needed, at the time they needed it, had cost them business.
Ageing IT was pinpointed by two-thirds of CIOs and senior executives as a barrier to think globally. Inadequate software solutions also came under fire.
The BT-comissioned survey was carried out on 2,400 IT users and 270 CIOs globally by Datamonitor.
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