TomTom sat-nav devices affected by GPS 'leap year bug'


by CBR Staff Writer| 04 April 2012

A software update fixing the issue is now available via MyTomTom

TomTom navigation device TomTom said a number of its satellite navigation devices have been interrupted due to a 'leap year' bug in the software of the GPS receiver provided by a third party.

The issue, which first surfaced on March 31, affected TomTom's sat-nav devices globally, as users in the UK, Mexico, Italy, Australia, Switzerland and Denmark reported that they could not receive a GPS signal.

Potentially affected navigation devices were Start 20/25, Via 120/125, Via LIVE 120/125, GO LIVE 820/825, GO LIVE 1000/1005/1005 World.

A software update for fixing the issue is now available via MyTomTom, according to the company.

"We have identified the root cause for some of our products not obtaining a GPS position. We're working on a fix and will provide a further update as soon as we know more," the company said.

The company asked users to connect their navigation device to the computer and switch on the MyTomTom software to download the latest update.

TomTom said customers should reset their devices by holding the on/off button down for at least 20 seconds, until the device starts.

Post a comment

Comments may be moderated for spam, obscenities or defamation.

Join our network

756 people like this.
0 people follow this.

Security Intelligence

Suppliers Directory

Privcy Policy

We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.