Sony DVD owners lose access to Freeview

Desktops

by Joe Curtis| 22 July 2013

Software update causes Freeview failure.

Owners of Sony DVD recorders lost access to Freeview TV channels over the weekend as the company received complaints of a malfunctioning software update.

The home entertainment giant tweeted irate DVD owners yesterday apologising for the problems, and warning them it was experiencing 'a major technical issue'.

Sony HXD recorders which were updated with new firmware 1.70 fix seemed to be the boxes affected by the malfunction, and dozens took to Twitter to complain of the issues.

Mark Fisher tweeted Sony to say: "Spent Sat night and Sun morning frigging around with my Sony Freeview box, thanks for nothing #Sony."

Seán O'Byrne responded to Sony's online apology by saying: "Not good enough. Poor PR on your part about the whole Freeview update."

Others used the social networking site to suggest solutions, such as performing a manual software update, though none have yet been endorsed by Sony.

The Japanese firm told people yesterday that a dedicated teram of engineers were working to solve the problem.

CBR is awaiting an update, having approached Sony to discover whether the issue has been fixed.

Comments
Post a comment

Comments may be moderated for spam, obscenities or defamation.

Join our network

755 people like this.
0 people follow this.

Desktops Intelligence

Suppliers Directory


See more
Privcy Policy

We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.