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Spare Backup, Carphone Warehouse launch new cloud-based customer portal service

CBR Staff Writer Published 27 December 2009

To provide customers with personal hub in the cloud

Spare Backup has launched a remote, cloud based customer portal service with the UK based mobile retailer The Carphone Warehouse.

The new offering will also provide The Carphone Warehouse customers a personal hub in the cloud that offers simple to use features for the user, while offering services to each individual's requirements.

Tom Guy, head of digital services at The Carphone Warehouse, said: We wanted to work with a partner that understood our business and our customers. It was a natural move for us to work with Spare Backup.

Both companies will work jointly to deliver the best possible experience to customers within the cloud based platform including mobile apps, music, photos, mobile banking and data storage.

Cery Perle, CEO of Spare Backup, said: We really got behind what The Carphone Warehouse was trying to achieve for its customers and worked very closely with the company to deliver a customer proposition that would be easy to use and that would be hugely beneficial to users. The proposition we have jointly developed is an extremely robust proposition for consumers and we are very pleased to partner with The Carphone Warehouse.

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