NewVoiceMedia will be embarking on an epic record-breaking endeavour at this year's Call Centre and Customer Management Expo, by building a mobile contact centre in less than an hour.
On 2 October, the company will be attempting the challenge in its first workshop, entitled 'Guiding you through the first steps to creating a mobile contact centre'. Chaired by NewVoiceMedia's Chief Operating Officer Paul Turner, it promises to be a valuable session for those who are building a contact centre for the first time or want to find out about setting up a mobile contact centre.
NewVoiceMedia is sponsoring the Customer Experience Solutions' Theatre and will also be speaking about digital customer service, personalisation and how cloud technologies de-risk projects and buying decisions. Visitors to stand F30 will be able to enter NewVoiceMedia's daily prize draw and find out more about how its technology is enabling businesses of all sizes to deliver a personalised and unique customer experience.
The Call Centre and Customer Management Expo will be held 2 - 3 October at London Olympia, bringing together the entire industry under one roof. It provides the most comprehensive marketplace of industry players, helping businesses to save time by visiting all their potential suppliers in just one day.