SAP users unaware of benefits of cloud offerings

App Dev and SOA

by CBR Staff Writer| 20 October 2011

Nearly 60% of respondents do not understand how to upgrade SAP On-Demand modules with their existing SAP implementation, finds survey

A new survey has revealed that 58% of SAP users still do not fully understand the company's cloud offerings, with 80% of organisations predicting that their future SAP implementations would be a mixture of on-premise, on-demand and on-device services.

New research released today by the UK & Ireland SAP User Group suggests that while user organisations are beginning to see the potential of cloud computing and Software-as-a-Service (SaaS), there is still a need for greater understanding about SAP's offerings.

A majority (58%) of respondents said that cloud adoption was being slowed by a lack of clarity over SAP's product roadmap, while 27% did not know what SAP's cloud offerings were and the benefits they give.

The study found that the need for clarity was highlighted by 59% of respondents not understanding how to upgrade or integrate SAP On-Demand modules with their existing SAP implementation.

UK & Ireland SAP User Group chief executive Craig Dale said it is interesting to note that the majority of SAP users do see themselves utilising cloud services in some form in the future.

"SAP has always been a proponent of organisations adopting a hybrid approach when it comes to their SAP deployments and I believe that is the correct approach. It is clear from the research that there is still a lot of work to be done communicating SAP's cloud roadmap if organisations are to truly realise the potential benefits of a hybrid approach. Through working closely with SAP we will look to address this in the coming months," added Dale.

The research also highlighted that there are still user concerns that need to be addressed. For instance, 78% of respondents said they still had fears around data protection.

"It is clear that cloud computing is starting to move away from the hype and become more of a serious business consideration for a number of organisations. Yet as with any new technology delivery model, organisations must do their due diligence to ensure that cloud computing is suitable for them. If they are looking at a hybrid approach they'll also need to consider which services they want to keep on premise and which they are happy to move to the cloud. Through events such as our annual User Group Conference and regular Special Interest Groups (SIGs) organisations can get access to the information they need. This information, such as the latest product information and user case studies, can then help them make the most informed decision possible when it comes to implementing cloud services," added Dale.

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