Cloudreach, a cloud computing consultancy, has launched its new managed services offering for applications deployed on Heroku, a company specialising in cloud application devlopment.
With the Cloudreach service, customers can extend the Heroku platform and maximise application availability and responsiveness by proactively monitoring application logic, resource usage, overall performance and third party inter-dependencies to safeguard against poor user experience. The new managed service offering for Heroku builds on Cloudreach's experience of delivering similar offerings for other deployment platforms.
Cloudreach's expert team will use its suite of performance monitoring and analytics tools to track application health on a business hours or 24/7 basis from its ITIL/ISO 27001 certified network operations centre in the UK. The service detects issues that are then resolved against a service level agreement. Continuous optimisation of resource usage aims to reduce operational costs whilst maintaining responsiveness. Cloudreach is now making the service available to Heroku application development companies across Europe.
Pontus Noren, director and co-founder of Cloudreach, explained: "As the popularity of deploying mission-critical applications in the cloud continues to gain momentum, businesses urgently need support to help manage them. Without support, applications can often degrade, or even fail, as a result of a rapidly changing application code base and varying dynamic load. This can lead to lost revenue and damage to the customer's brand, which our service helps to prevent."
"We're excited to see Cloudreach's high-availability services on the Heroku platform," says Nicolas Pujol, VP of business development, Heroku. "Cloudreach customers can now take full advantage of agile application development, Salesforce integration, and 24/7 services while running critical applications in the cloud."