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Latest White Papers
The Service Optimisation Challenge White Paper
One of the greatest challenges in service optimisation is increasing customer service levels while reducing operational costs. It is often difficult – if not impossible – to achieve one without sacrificing the other. Download this free white paper from ClickSoftware to find out more.
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White Papers
Mobility and the Extension of the Service Enterprise
The explosion of mobility in both the consumer and enterprise arenas is undeniable. Download this free white paper to find out more about mobility and the extension of the service enterprise.
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White Papers
Practical Fundamentals for Master Data Management
In this paper we look at the levels of maturity and capability necessary for deploying enterprisewide initiatives, such as MDM, and ponder why these initiatives fail.
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White Papers
Making Your Website Safe for Online Buyers with the Qualys SECURE Seal
The number one concern of internet users is that a website will keep personal information safe and secure. Toward this end, many users look for a website to display a third party seal as evidence of security.
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White Papers
Web Application Security for Dummies®
Web applications have become the Achilles heel of IT security. Web application vulnerabilities are now the most prevalent at more than 55 per cent of all server vulnerability disclosures.
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White Papers
Software-as-a-Service Improves Web and Email Security in Tough Times
The software-as-a-service model can help you stay ahead of Web and email threats without breaking the bank on infrastructure and management.
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White Papers
The Changing Nature of Web Security Threats
This paper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing and other forms of remote access that could all potentially increase the attack surface of the organisation.
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White Papers
E-mail and Web Security SaaS
Webroot is an established security provider of Software as a Service (SaaS)-delivered e-mail and Web security suites. The e-mail security suite comprises anti-spam, anti-virus, content scanning for Data Loss Prevention (DLP), image scanning, continuity management for mails, e-mail archiving, and e-mail encryption.
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White Papers
What the Ideal Cloud-Based Web Security Service Should Provide
The components required of an effective web security solution are many and varied, including a range of tools that guard against specific types of threats.
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