To provide customers with data insight and analysis
EMC has unveiled new services and offerings for Microsoft business intelligence, data warehouse and SQL Server environments, which it claims to help organisations leverage their information for better insight, decision making and competitive advantage.
The company said that the new offerings provide customers with relevant data insight and analysis and increased efficiency managing and storing their volumes of data.
EMC consulting helps organisations maximise the benefits of Microsoft SQL Server 2008, through expanded BI framework offerings, including pre-built data models to support Microsoft Fast Track data warehouse configurations. The combination enhances the time to information and analysis, while reducing costs, increasing productivity and reducing risk.
According to EMC, the new data warehouse services enable organisations to create methods for collecting, consolidating, and organising the business critical data that is required for business intelligence and pervasive analytics. The framework contains prebuilt and predesigned data models that present data to users that is consistent with their business improving user adoption rates.
The business intelligence for infrastructure service improves decision making by providing real-time visibility into the infrastructure. It provides a BI system that extends IT reporting and analysis systems by providing clients with the ability to perform key performance indicator (KPI)-based reporting, analytics, and alerting of storage, database, operating system and networking metrics, the company said.
The company said that the contact centre services and offerings provide a view of contact management operations. Benefits include, optimised contact center performance and process improvement, real-time visibility and improved decision making, and increased productivity.
In addition, EMC is also expanding its portfolio of EMC Proven Solutions for Microsoft SQL Server 2008 to enable customers to address their requirements for lower TCO, consolidation, virtualisation, and performance.