Considerable benefits reaped through improved information management, but organisations are struggling with being overburdened.
Research published by Iron Mountain has shown that records and information management in the public sector is contributing significantly to government cost-saving and efficiency targets.
However, while 72% of public sector information leaders surveyed say that their approach to information management is fit-for-purpose, a staggering 61% admitted that their organisation has lost or misplaced important documents.
Additionally, it was revealed that 40% have suffered a data breach and that mergers and relocations of job roles and offices is overburdening staff (81%).
Unsurprisingly, it was found that reform is welcome and is already delivering considerable benefits, such as generating £1.4 billion from the sale of government-owned land and buildings and saving £600 million a year in running costs.
However, more negatives were found, such as a disconnected approach to information across teams (71%), a lack of information management skills (60%), and a failure to stick to guidelines (57%) are impacting productivity.
Phil Greenwood, Country Managing Director & Commercial Director at Iron Mountain, said: "The UK’s public sector is going through a period of transformational change."
"Almost everyone we surveyed said that cost cutting had resulted in the loss of valuable skills in records and information management. More than half reported reduced operational efficiency and many had experienced a data breach or loss."
"For the public sector to further its success in bringing services online, freeing up its estate and reducing cost, the transformation must be met with improvements in how records and information are managed."
"With four in five public sector bodies identifying an opportunity to make additional cost savings by optimising their records and information management, this looks like an area that deserves consideration and review."
"It is important that the individuals, teams and departments responsible for the government’s vast estate of information have the support they need to proceed into a digital future with confidence."
Iron Mountain spoke to senior executives who are responsible for managing public sector information and implementing the government’s digital information strategy.