Mendix CTO says digital innovation should have a stronger focus than just technology.
CBR: Can smart infrastructure be built without an IoT-focused business team and how?
JH: Many of our customers are delivering high-value IoT solutions without a dedicated IoT team. For instance, within a couple of weeks, KLM built an equipment tracking app that pulls data from the KPN LoRa network, providing engineers a live look on iPads at the locations of each piece of airline maintenance equipment. By increasing the efficiency of engineers, this innovation is expected to not only generate significant cost savings and process improvements but also impact the customer experience in the end through more reliable, on-time flights.
CBR: How can Mendix help businesses create platforms on smart applications with IoT?
JH: The Mendix platform support supports the complete application lifecycle, from ideation to development, testing, deployment and management. Visual development and social collaboration capabilities speed time to market and enable the close collaboration required to test and refine new ideas. In the context of IoT, Mendix also includes drag-and-drop connectors to best-in-class IoT platforms and services such as AWS IoT, KPN LoRa, MQTT and IBM Watson. Without writing any code, developers can seamlessly leverage these component services to make connected devices actionable, delivering new experiences.
CBR: In what ways will digital innovation both affect and benefit business markets?
JH: It depends on how you look at it. Digital innovation is disrupting many existing markets and companies. For proof, you have to look no further than what Uber is doing to transportation, Airbnb to hotels, etc. These companies are putting software at the core of their business, in order to deliver better products and experiences.
At the same time, it’s a massive opportunity for incumbents to discover new business models and sources of revenue and operational efficiency. McKinsey estimates that the merging of the physical and digital worlds via IoT alone could generate up to $11.1 trillion a year in economic value by 2025. That figure is staggering.