To reduce overall IT costs and improve client services
UTi Worldwide, a provider of supply chain services, has selected HCL Technologies as its strategic global partner for IT application, infrastructure operations and management. This expanded partnership is expected to help UTi Worldwide eliminate redundancies, reduce costs, and improve client services.
HCL said that the multi-million dollar and five-year engagement aims to assist UTi Worldwide in reducing overall IT costs for legacy application and infrastructure support, while deploying a single instance, multi-lingual global service desk supporting nine languages including English and preparing for their transition to a single, global, enterprise software system.
HCL has been selected by UTi Worldwide to provide services for IT application and infrastructure operations and management in order to improve technology-enabled services, build a fault tolerant platform for next generation systems, and free UTi’s internal talent to focus on clients and not technology.
Ron Glickman, senior vice president and chief information officer of UTi Worldwide HCL has built a solid reputation of providing industry-leading IT application and infrastructure services. Given their commitment to the transportation and logistics industry, willingness to invest in our success, and unwavering commitment to excellence, HCL was the right choice for UTi. We are looking forward to a partnership that creates value above and beyond expectations for both companies and our stakeholders.