How to become a great chief information officer.
Over the last decade, IT has gone from being tucked away in the business’s basement to being a driver for new innovation and opportunities.
While it’s arguably the most important part of a company these days, the downside is that everybody in the boardroom wants to take control of it and the credit for its successes. At the same time, the CEO and the CMO will be quick to lay the blame at the door of the CIO whenever anything doesn’t go to plan.
But worry not; CBR is here to tell you how to keep ahead of your boardroom rivals at the same time as being at the forefront of the business.
Develop your ‘soft skills’
No matter how much tech ability and knowledge you have, you’re not one of the team working on code and fiddling with hardware. A cutting-edge CIO must be able to manage his or her employees in such a way as to get the most out of them, while also managing the business’s expectations as to what can be achieved.
A Gartner study titled The CIO Edge: 7 leadership skills you need to drive results found the same thing.
Authors Graham Waller, George Hallenbeck and Karen Rubenstrunk wrote: "When we observed success, it was not that the smartest people or the best technologists were promoted ?rst. Instead, the IT executives who had the best relationships and could earn "followership" — not only with their employees, but more importantly with their business partners within and outside the organization — rose through the ranks the fastest.
"Time after time, it was clear that soft skills yielded hard results."