The system connects hospitals with payors, financial institutions, physicians and consumers
McKesson has announced that Abington Memorial Hospital plans to replace 26 disparate systems from various vendors with a single end-to-end revenue management system from the company.
McKesson said that Abington’s new system will include the Horizon Enterprise Revenue Management system, which is designed to improve the economics of care by automating operational and financial processes and connecting hospitals with payors, financial institutions, physicians and consumers.
McKesson also said that the re-engineering of processes is central to Abington’s new revenue management paradigm. Tasks that were performed after discharge will now be carried out at the beginning of the patient registration process. This will enable them to gather better information upfront, resulting in the ability to better inform patients of their treatment options, added McKesson.
According to McKesson, the system will also help ensure compliance with regulatory requirements and collection of payments when services are delivered. This should reduce the need to ask patients redundant questions and, ultimately, reduce the time it takes the business office to submit a claim.
Alison Ferren, vice president of IT and chief information officer of Abington Memorial Hospital, said: I believe that moving processes to the front end of the cycle will have a direct impact on patient satisfaction by decreasing wait times and reducing paper transactions. Patients will be able to check-in using kiosk technology in waiting rooms and lobbies. With a simple swipe of a credit card, they can verify their insurance eligibility, confirm or provide accurate address information, and make their co-payments.