India-based software firm 3i Infotech has announced that Allied Insurance of the Maldives has selected its application ‘Premia’ to automate operations, increase service levels and enhance its market share.
Under the terms of the agreement, the insurer will implement Premia to optimize benefits management, provider contracting, customer enrolments, claims processing, underwriting, policy administration, reinsurance and accounting.
The system will also allow the Allied to streamline interactions with customers, third party administrators (TPAs) and provider networks. This is facilitated by an extended operation, including a web-based portal, in order to empower TPAs and agents and enable SMS intimations to customers.
3Infotech will also provide business and technology consulting services to support Allied’s operations.