To improve customer service levels and speed up lending process
Mortgage Cadence, a provider of enterprise lending solutions (ELS), has deployed its Mortgage Cadence Orchestrator, Harmony and Finale in Wisconsin-based Associated Bank.
These solutions work with one another from origination, processing, underwriting and closing through secondary marketing to maximize efficiencies across Associated Bank’s operations and enables it to respond to the ever-changing market conditions.
Moreover, aggregators can have the ability to upload loan data, register and lock loans, and automate the pricing analysis and purchasing of loans. Users can view real-time loan status information and receive feedback on adjustments and correspondent pricing tiers.
Scott Fecteau, senior vice president and director of mortgage and consumer finance at Associated Bank, said: “By streamlining point of sale processes throughout our loan officer network, Mortgage Cadence Orchestrator helps to increase our customer service levels while workflow tools speed the lending process.
Couple that with Mortgage Cadence Finale’s ability to dynamically create initial disclosures and closing packages and deliver them securely to the borrower and settlement agent, and we are fully realizing the benefits of these solutions. This will allow us to drastically cut down our process times while taking a huge leap toward back office automation.”
Chuck Kimball, executive vice president of consulting services at Mortgage Cadence, said: “Associated Bank will also be leveraging Mortgage Cadence Harmony for their correspondent web portal. The portal enables Associated Bank’s aggregators with direct integration from their origination channel to their trading desk while leveraging advanced pricing, eligibility and underwriting technology to increase efficiencies throughout the channel.”