Alessandro Perilli has highlighted various pitfalls of Linux distros and OpenStack vendors.
A Red Hat General Manager has called into question the levels of sufficient and qualified support for OpenStack infrastructures.
451 Research recently found that OpenStack is failing to deliver a cheaper solution than VMware, Microsoft and Red Hat due to a lack of skilled engineers and the cost of hiring them. Red Hat’s Alessandro Perilli, GM, Cloud management strategy, has mirrored some of these concerns as he questioned some of the support available.
Perilli said: "Enterprise-grade support for any open source project, and especially for one as complex as OpenStack, can be articulated through many dimensions. However, they are almost never part of the conversation until too late."
Perilli warned in the company blog that enterprises need to stick to well-established Linux distros with experienced knowledge bases, or face great danger.
The issue he raises is that when a Linux distribution has a short history in the market, for example less than a year, then there is a greater possibility of poor support.
He also points out a number of other potential pitfalls, including vendors which: "cannot back port and port a security fix to older and newer versions of OpenStack before it’s fixed in the trunk code".
He also foresee’s issues where vendors don’t have any experience in the leagal implications around open source licensing.
Other pitfalls which he raised included only supporting their own hardware and having "a consulting division that consists of four engineers across five continents."
Finally he points out the pitfall of having a cloud management platform that cannot support side by side virtualisation across private and public environments.
Perilli, said: "Any OpenStack provider claiming to offer enterprise-grade support must excel in every one of those aforementioned dimensions, not just one of them."
These statements appear to be calling into question some of Red Hat’s competitors who he feels do not offer as complete a solution as his company.