City County Insurances Services of Oregon is looking to provide its membership with web-based, self-service access to policy information as it extends its software license with Unify Corp for another three-year term.
Under the agreement, business automation solutions provider Unify will supply the insurer with its newly released NavRisk and NavRisk Policy Administration Portal.
Unify says NavRisk is used to automate processes, increase operational efficiencies and ensure data integrity in their policy administration and underwriting services. The company says NavRisk will allow CIS to efficiently track and manage all member, contact, policy, coverage and exposure information and issue policy documents, certificates, endorsements and all levels of invoices.
With the Portal, CIS expects to be able to extend the information contained within NavRisk to its members and their local agents, which will help reduce the many labor-intensive, paperbound processes and interactions common to the underwriting process today.
Bob Kahl, underwriting manager for CIS, said, NavRisk is a core solution for our underwriting team. By consolidating and tracking our member, contact, policy, coverage and exposure information with NavRisk, we are able to deliver superior level of service and support, which has in turn led to loyalty and long-standing partnerships with our members.