IT leaders require greater support from their providers in order to navigate the increasingly complex IT landscape, says Claranet.
Neil Thomas, Claranet’s Product Director, believes that despite the notion that the cloud is simpler and cheaper, it is those attributes that are in fact making it more complex: "Cloud computing has been marketed as a simpler, easier and cheaper alternative to on-premises IT, but in many respects, the situation is now considerably more complex."
"Behind the veneer of cloud’s simplicity sits an increasingly complex and difficult-to-manage ecosystem, creating new challenges for the IT department."
The lack of a ‘one cloud solution’ for all requirements and the vast amount of choice available, has created a more complicated world of ‘Hybrid IT’ says Thomas: "While choice is a good thing, it also risks becoming a headache as applications and data are spread over multiple systems, creating an overhead that many IT managers don’t have the resource to deal with or manage."
Although start-ups might just find it easier to put everything into public cloud, the picture for most businesses is more complex.
"Mid-tier organisations are faced with increasingly complex IT estates, and must balance legacy considerations, different software solutions, and multiple suppliers, which demands new skillsets."
"Many will have spent a long time trying to consolidate their systems down, but it’s starting to explode out in terms of choice, and the optimum solution today might involve using multiple different infrastructure providers – shifting the IT department’s focus away from the technology to supplier management."
Thomas concludes that mid-tier organisations are being face with increasingly complex IT estates, and must balance a number of uses. A supplier who can work over different infrastructures will therefore be essential going forward, simplifying the management process and freeing up the IT department to focus on core business activities."
"The successful IT departments use their supply chain correctly and partner with trusted suppliers that can offer the support they need. This in turn can help them to deliver the business agility that the industry said that cloud would deliver."
Claranet states that it is widely accepted that there will not be a single cloud computing platform for all requirements, and that therefore Hybrid cloud solutions will be the way of the future. However, as the IT environment spans over a greater number of different ecosystems, the management overhead grows.