DHL, the global express delivery and logistics brand owned by Deutsche Post, has launched a new web-based tool designed to put customers in the driving seat by providing full control over their imports or third-party shipments.
DHL Import Express Online enables customers to quickly, easily and securely prepare and manage their shipments from the convenience of a personal computer, said the Florida-based delivery firm.
DHL’s new Import Express Online product gives customers the ability to specify all instructions for their shipment – including terms of sale, pickup schedule, service levels, and amount of insurance desired – eliminating the time and expense of filling out forms manually.
All waybill numbers for tracking are easily accessible in the system during the entire shipment process, with automatic shipment status notifications sent via email throughout the shipment lifecycle.
Importing customers, working with suppliers off-shore, need to coordinate communications effectively to ensure cross-border shipments meet their expectations, said Mike Heilman, vice president of eCommerce. DHL Import Express Online provides the communication link that enhances the global shipping experience for customers, simplifying the entire importing process.