ATM manufacturer Diebold is planning to restructure its IT operations after reporting declines in fourth quarter earnings last week.
Under the guidance of Jim Petit, who was recently promoted to vice president of business transformation, the company will be embarking on a program to shorten lead times between the order and payment stages. The company plans to also improve forecasting systems and revamp its product offerings.
Diebold has also made several leadership appointments and operational changes within its Global IT organization including enterprise applications, Oracle program office, global information management, business intelligence and information security.
These collective changes support Diebold’s renewed focus on increasing customer loyalty, improving quality and making our value chain more efficient, said John Crowther, chief information officer of Diebold. Effective re-alignment of our business transformation and global information technology groups will focus our efforts to rebuild profitability.