EMC Corp’s Smarts fault analysis and impact assessment unit is preparing to launch VoIP and QoS modules later this year, with one for databases in 2007.
White Plains, New York-based Smarts was acquired by EMC in December 2004 and is now part of the Resource Management division created by the storage heavyweight at the beginning of this year. Dason Bodilly, VP of Smarts’ EMEA operations, said it is seeking to live up to the new division’s name, creating an increasing number of modules to manage different domains with an network.
In March and April Smarts expanded its offering into the storage arena, unveiling first a module for network-attached storage, then one for storage area networks that required it to add the ability to inspect Fibre Channel traffic. It is also rolling out its application performance-monitoring capabilities. We currently offer Application Connectivity Manager, which is a gateway to tools such as NetScout, Compuware and BMC that farm the application area, and Application Discovery Manager, said Bodilly.
The app discovery module was launched in April and is technology from nLayers Inc, a company it proceeded to acquire two months later, in June. Later this year it plans a VoIP monitoring module, which will be launched next quarter. We’ll initially launch it for Cisco environments, because they have a pure software IP PBX, Bodilly said. Then a month later we’ll launch a version for vendors like Avaya and Nortel, who offer VoIP as a card on their traditional PBXes.
Bodilly said there are also plans for a QoS module, which will be relevant for the VoIP monitoring capability, but also for other applications. It will also add a database module delivering the ability to troubleshoot any problems in communicating with any of the leading DBMS products in the market. As we broaden the root cause analysis landscape, we’ll start to get into performance, configuration, and capacity management, with the ultimate goal being a complete lights-out management offering, with self-diagnostics and self-repair, he said.