Includes operations and maintenance, technology refresh and upgrades to administrative telephony systems
General Dynamics Information Technology, a business unit of General Dynamics, has won a contract to support and modernise the Department of Transportation’s Federal Aviation Administration (FAA) Administrative Voice Enterprise Services (FAVES) program. The single-award contract is valued at $228m over ten years.
Under the contract, General Dynamics will provide managed services support that includes operations and maintenance, technology refresh and upgrades to existing administrative telephony systems and provide new administrative telephony systems and services.
Through FAVES, the FAA will migrate from their current public branch exchange (PBX)-based environment to a modern infrastructure based on a voice-over-internet protocol and IP telephony technologies.
The program will service National Airspace System operational facilities and administrative offices, in addition to approximately 1,000 facilities and administrative offices such as FAA headquarters, the Mike Monroney Aeronautical Center and the William H. Hughes Technical Center.
In all, the program will support more that 64,000 users throughout the US, the US territories and facilities in Germany, Belgium and Singapore, General Dynamics said.