The Hanover Insurance Group is enhancing its billing capabilities by enabling agents to accept payments for new home and auto policies via electronic check, credit card and debit card at point of sale.
Through the new enhancements, The Hanover’s independent agent partners may accept electronic down payments for personal lines, home and auto insurance or a full payment on a new policy during new business transactions. No transaction fees will be charged for this service.
Policyholders who pay for The Hanover’s multi-variate product, Connections Auto, in full via electronic payment will be eligible for a discount.
As a growing super regional property and casualty insurer, our company is dedicated to delivering the products, services and technology of the best national companies, and the responsiveness, market focus and local decision-making of the best regional companies, said Jim Hyatt, president of The Hanover’s personal lines business. These billing enhancements reiterate our dedication to advanced technology and simplified business processes that make our agent partners’ jobs easier.
In addition to electronic payments at new business point of sale, The Hanover will roll out additional billing improvements in the coming months, including the ability for policyholders to make payments with their credit card over the telephone.