Hewlett-Packard Co has announced a new portfolio of professional services aimed at enabling companies to manage and optimize the flow and output of information around the enterprise. The new initiative, called HP Digital Workplace Services, is also a way for HP to push more of its digital printers and output devices as well as cashing […]
Hewlett-Packard Co has announced a new portfolio of professional services aimed at enabling companies to manage and optimize the flow and output of information around the enterprise. The new initiative, called HP Digital Workplace Services, is also a way for HP to push more of its digital printers and output devices as well as cashing in on consultancy fees. HP consultants will work with customers to develop a strategy to meet their overall business needs, whether it means developing a plan from scratch or altering an existing strategy so that it better fits with the firm’s goals. The consultants will also provide systems integration help, where necessary, as well as training customers on new hardware and software. Alternatively, companies can opt to outsource the entire running and management of their systems to HP.
The Digital Workplace portfolio includes the following services: Under its ERP output management services, HP will provide customers with an analysis of their current ERP environment and implement a fully integrated output-management solution including printers and information delivery technology, such as on-line viewing or e-mail. Its host print services provides analysis, design and implementation of a hardware/software solution that helps clients migrate old mainframe based report printing environments to distributed LAN environment for faster information delivery. One of the challenges with distributed environments, HP says, is that it’s difficult to account for printing costs and acquisition and maintenance of the printing devices. Under HP’s distributed print services, the company aims to help businesses work out a strategy to optimize utilization of existing hardware, install printers where appropriate and get costs under control.
The last offering, managed print services, is designed for customers who want to outsource their printing environments leaving HP to set up, run and manage the hardware and software for them. In this scenario, HP owns the printers and maintains them on the customer’s site, and bills the company on a monthly basis according to utilization. All four services are available now in the US and Canada and the distributed print and managed print services are available in the UK, Germany and the Netherlands.