To provide maintenance and support services for ERP applications
Hexaware Technologies, a provider of IT & BPO services and consulting, has launched a new service offering – ERP Shared Services Support.
The company claims that new offering will provide 24×7 maintenance and support services for ERP applications including SAP, PeopleSoft and Oracle E- Business Suite using consultants. In addition to a 100% utilisation of resources, this alternative delivery model will also provide demand based pricing flexibility, scalability of services and predictability of IT expenditure for the customers.
Hexaware will also offer its IP based services in the ERP space like data masking, customisation analysis, data migration services as value added top-up services.
Moorthi Chokkanathan, global head of enterprise solutions at Hexaware Technologies, said: Our ERP-Shared Services solutions will effectively address the need for savings ensuring a 20%-30% cost saving over and above the traditional offshore based support models.
“Consumption based pricing will ensure customers derive complete value for money while paying per use and benefiting from the shared resource pool. Ensuring data security and privacy is of prime concern for us at Hexaware and therefore special tools and processes have been put in place to ensure total security and privacy of client application and data.