Cloud-based IoT solution will improve response times and reduce fraud.
ServicePower Technologies and Concirrus have partnered in an industry first for IoT cloud-based insurance solutions.
The Concirrus IoT platform will collect and analyse data, sending it to ServicePower’s field service management software. If an issue is found then an appointment is scheduled for the insurance adjuster to solve the problem on site.
Marne Martin, CEO of ServicePower said: "Adding IoT capabilities to the optimised routing and mobile dispatch services that ServicePower’s clients have enjoyed for over a decade will enable them to take their own service delivery to exciting new levels of customer service.
"Moreover, the combined technology can extend to industries beyond the insurance sector, creating further future value for our shareholders."
Andrew Yeoman, CEO of Concirrus, said: "[Partnering with ServicePower enabled] the last critical step in providing an end to end solution for businesses, particularly in the insurance sector which is adopting IoT and M2M technologies at a growing pace, to improve efficiency and reduce fraud.
"ServicePower’s solutions provide the optimised routing capable of handling intra-day changes and complex skills sets, combined with the ability to send schedules and reports generated by our platform."