Migrating the Business Monitoring Engine to the FlashArray FA-320 has reduced 600GB database to 65GB on the Pure Storage array
SaaS-based enterprise analytics firm Mattersight has deployed Pure Storage’s FlashArray FA-320 array to improve its ability to collect and analyse data in real-time.
Pure Storage’s all-flash storage arrays will enable Mattersight to improve the storage efficiency of large databases, reduce analytics processing time from days to hours and off-load a majority of the I/O load from Tier 2 storage.
Mattersight said its Business Monitoring Engine can absorb nearly all of the SAN array’s I/O capacity, resulting in quality-of-service issues for all applications.
Business Monitoring Engine captures, analyses and creates business insights from unstructured conversations across all channels allowing clients to predict customer and employee behavior, increase customer satisfaction and retention and improve operational efficiency.
Migrating the Business Monitoring Engine to the Pure Storage FlashArray FA-320 has resulted in reduction of the 600GB database stored on the SAN array to less than 65GB on the FlashArray.
It also offloaded 70% of the I/O load from legacy Tier 2 storage, improved analytics processing time from over 24 hours to 2.5 hours, improved the performance more than 50%, achieved 9-to-1 data reduction of MS SQL database and the I/O on the traditional SAN array has been reduced to normal operating levels, the company said.
Pure Storage Products vice president Matt Kixmoeller said, "Businesses for which revenue is tied to the analysis of unstructured client interaction data, like Mattersight, can rely on the Pure Storage FlashArray for a high-performance, highly-flexible and incredibly efficient storage solution on which to run analytics applications."
Mattersight CIO Jeff Geltz said, "The Mattersight Business Monitoring Engine is an I/O hungry application, and it was clear that traditional disk-based storage just wouldn’t allow us to scale our business."