To offer support for its Fusion Applications and integration with its support services
Oracle has demonstrated planned capabilities of the future release of its Enterprise Manager, including support for managing its next-generation Fusion Applications and new integration with its support services, at Oracle OpenWorld keynote.
The demonstration showed Enterprise Manager dashboards for the company’s Fusion Applications, which are being designed to allow administrators to easily monitor and manage all aspects of Oracle Fusion Applications.
It also included a planned integration with My Oracle Support, Oracle’s next-generation online customer support experience. According to the company, this integration aids customers in the time-consuming task of patch management providing proactive patch recommendations and patch automation, helping them ensure their systems are continuously up-to-date.
Enterprise Manager also provides increased visibility into production environments, enabling a more efficient means for meeting regulatory, compliance and governance requirements, the company added.
Enterprise Manager is a product family of management software for applications and IT infrastructure resources. Delivering management that spans applications, middleware, database and virtual infrastructure, Oracle said that its Enterprise Manager provides top-down application management for the enterprise application stack comprising Oracle and non-Oracle software.
My Oracle Support is Oracle’s recently released support service and provides supported customers with personalised and collaborative support capabilities in one place. Through this web support portal, customers can access the latest support information, forums, communities and product alerts.
The company said that its Fusion Applications will offer integrated application performance management from user experience monitoring down to the infrastructure management without requiring the use of multiple tools, manual set up or other customisation. It will also allow customers to monitor Key Business Performance Indicators and automatically map them to IT components, enabling IT to be more responsive to business needs.
Oracle added that it plans include capabilities within its Enterprise Manager to automatically discover the application topologies and the dependencies among various physical and virtual components and infrastructure.
With planned automatic change detection, Enterprise Manager would accelerate problem diagnosis and remediation by keeping an accurate model of the enterprise and helping administrators quickly traverse IT components within easy-to-follow topology viewers and dashboards, claimed the company.