Extends SIP and multimedia offerings for distributed environments
ShoreTel, a provider of IP phone systems with fully integrated unified communications, has unveiled a new version of UC software, which supports T.38 fax integration, enhanced multisite capabilities, and extended integration to Microsoft Exchange 2007 with SIP capabilities that allow for native integration.
According to ShoreTel, the new software allows enterprises to integrate new capabilities into their legacy systems, preserving their PBX investment while providing end, users with the productivity and usability benefits.
The company said that the new version provides support for large enterprises, distributed workgroups, paging and account codes; system registration and advisory service, and mobile call manager; windows 2008 server support, including messaging integration.
In addition, the new software also provides extended SIP integration for Microsoft Exchange 2007 messaging, call manager XenApp 5.0 support, additional Symbian and Windows Mobile devices, user productivity, instant messaging response options for inbound calls including instant messaging support in the workgroup agent monitor.
Kevin Gavin, vice president of marketing at ShoreTel, said: ShoreTel 10 provides enterprises a highly reliable, highly flexible, easy-to-deploy unified communications solution that integrates with existing communications systems, without having to rip out and replace legacy PBXs.
“With ShoreTel, enterprises are also choosing a provider that continues to win top customer satisfaction awards year after year, and responds quickly to their business requirements with capabilities that reduce costs while increasing employee productivity.