OpenAir Professional Edition to streamline business processes
Sirius Computer Solutions and CHR Solutions, a provider of IT managed services, have selected OpenAir Professional Edition, a solution designed for mid-size businesses, from OpenAir, a provider of professional services automation software, to support growth and increase profits.
With OpenAir Professional Edition, these companies are expected to streamline workflows across all functions of their business operations and are expected to benefit from reduced overhead, elimination of manual errors, and improved visibility between their sales, delivery, and accounting teams.
Sirius has selected OpenAir to streamline its professional services business processes in support of its team of 280 consultants. It is also using OpenAir to link both its customer relationship management and enterprise resource planning systems into one cohesive system to provide increased visibility across its entire organization.
CHR implemented OpenAir Professional Edition for time, expense and project accounting, enabling it to monitor employee utilization and reduce its billing cycles.
Justin Harvey, Director of Services Operations at Sirius Computer Solutions, said: In our quest to implement a new PSA application to support our growing Professional Services practice, OpenAir showed itself to be well designed, feature rich, intuitive and flexible. Now, six months after go-live, we have visibility into aspects of our services practice that wasn’t available before. The ability to integrate it with our other applications has allowed us to more tightly unify this practice with the rest of our business. Not to be overlooked is the fact that OpenAir’s support team is one of the most responsive I have ever worked with.