Agreement includes provision of managed business process services and application support services
IBM has signed an agreement with Sunoco, a manufacturer and marketer of petroleum and petrochemical products, to provide managed business process services and application support services that drive improvements in Sunoco’s back office processes.
As part of the agreement, IBM will provide services that enable Sunoco to better manage its application enhancement, application maintenance, finance and accounting, and indirect procurement processes.
IBM Managed Business Process Services vice president Rick Rosso said the company and Sunoco are working together to identify and implement cost-effective offerings in corporate, marketing, and refining operations functions utilising leading practices and IBM innovation across all components of the petroleum industry.
"Our partnership is focused on delivering business process optimisation and application services on a global basis in order to help Sunoco gain improved efficiencies through a more variable-cost business model, drive market differentiation and improve their operational excellence," Rosso said.