What are the electronic-signature company’s priorities now?
Further innovation and integration
Frederiksen says: "Our goal is to offer the best possible out-of-the-box integration with all relevant applications and services that produce transactions to be executed and/or workflows to be automated.
"Just in the past two weeks we have announced DocuSign apps will be embedded in Microsoft Office 365 as well as integration with the NetSuite cloud computing platform."
Not only that, but last November it integrated with the Salesforce platform, and when you consider investors include Google Ventures and SAP Ventures, it might not be a surprise if we see DocuSign reach agreements with all the major enterprise cloud platforms to supply its services.
It’s aiming to become so popular, the company is even trying to instigate the use of its name as a verb: "When there’s business to be done, they can just DocuSign it," COO Gordon Payne says of customers.
Hopefully that won’t catch on.
Improved security and availability of platform
Says Frederiksen: "The security and availability of our DocuSign DTM platform is critical, which is why we invest in taking the platform to banking class security and carrier-class availability.
"Furthermore, we continue to enhance our mobile offerings to develop the best possible platform for conducting transactions on the move."
He also confirms DocuSign has upped its encryption, too: "Security has always been a major priority for us. Our customers want their information stored safely and securely, this is why DocuSign has moved to AES 256-bit encryption [basically the encryption with the longest, and therefore most complex, key]."