The 6 roles your company needs to fill ASAP.
Almost eight in ten (78%) of IT roles will see significant changes to the skills and responsibilities required over the next four years, according to the latest findings from member-based advisory firm CEB.
As the ‘baby boom’ generation retire, many companies are already struggling to fill the knowledge gap. Meanwhile over half (57%) of IT staff lack the analytic skills and judgement needed to succeed in the changing workplace, including much greater interdependence across different teams and more business-led IT.
With 82% of staff now involved in tech-based work that requires analysis and judgment, IT departments needs to devote less effort to supporting employees when technology is deployed or breaks and more towards coaching employees in how to use this technology productively.
If IT departments are to keep up, wholesale changes are required to way staff are recruited and trained.
CEB has identified the six new roles that companies need to start training for now – or else risk paying the consequences in a few years’ time.
1. Collaboration and social media evangelists
This employee coordinates with internal stakeholders deploy collaboration and social media capabilities, helping the business to understand that there is more beyond e-mail. This candidate is likely to have a background in business, marketing, communications, or behavioural science.
2. Information insight enablers
The information insight enabler is responsible for supporting the business with insight, business intelligence, and management reports for effective decision making. These employees will commonly have a data analyst background, able to present information in a user-friendly manner and generate the most valuable insights for business units and senior leadership.