In an effort to provide enhanced security for its online banking users, Washington Mutual has adopted a risk-based multi-factor authentication solution.
The financial services provider says as a result of the solution, not only does its online banking tool offer the advantage of being easy to use, but provides a high level of authentication, fraud detection and prevention to its customers.
Dave Cullinane, chief information security officer at Washington Mutual said, Washington Mutual is once again taking a proactive approach to protecting our customers by securing their accounts and personal information with superior, flexible, cutting-edge technology. By doing so, Washington Mutual customers will continue to benefit from the convenience and ease of online banking with the utmost confidence.
Washington Mutual says its enhanced security will analyze every online login and transaction behind the scenes and score the potential risk based on a broad range of criteria, including the user’s IP address, geographic location, prior transaction behaviors and much more. It explained that when a potential risky situation is detected, it can invoke additional authentication methods in real-time. In addition, because online fraud crosses international boundaries, WaMu is further protecting its customers by joining a real-time world-wide fraud detection network.
Having analyzed many multi-factor authentication solutions, Washington Mutual decided that Cyota’s eSphinx offered one of the strongest authentication measures available with minimal impact to the comfortable and easy online experience that its customers have come to expect.