Does not disclose the cause of outage; postpones new LTE smartphone launch
Verizon Wireless has announced that its network engineers have ended the outage on its 4G LTE network.
Users of the HTC Thunderbolt and other wireless data cards woke to a high speed broadband outage on 27 April, days after the company’s LTE service was expanded to six new markets, for a total of 46 metropolitan areas.
The new 4G LTE service had gone down to 2G speeds on Verizon’s 1X CDMA network. Customers using the service for products such as the ThunderBolt and wireless hotspots were reporting about the crash in various forums.
After being down for over 20 hours, the service has been restored. The company said, "Our 4G LTE network is up and running."
"Our network engineers and vendors quickly identified the issue and solved it," it said.
The company has said that though customers using the Thunderbolt will have normal service, laptop users with USB modems may need to reconnect to the network.
However, the mysterious service outage remains unexplained.
The company has not disclosed the cause of the outage that affected users across the US. But the wireless carrier postponed the launch of its latest LTE smartphone.
The company also said that activations of new LTE phones will not be possible. This could be a reason for the postponement of the launch of its new smartphone.
Verizon hopes to expand its LTE network to 175 markets by the end of the year.