Voice application service is delivered from the cloud, embedded in the enterprise grade VPN offering
BT has introduced One Voice anywhere, its next generation voice application service in the US.
With One Voice anywhere, global travelling employees can take their telephony with them via a softphone and use speech to text voicemail translation. One Voice anywhere reduces roaming costs spend on mobile through access to the corporate virtual private network (VPN), said BT.
To deliver unified communications and collaboration (UCC) capabilities to all users regardless of legacy environment the BT’s voice application service couples technology from the acquisition of Ribbit with the One Voice global VPN service. This can help reduce call charges, with even more cost savings for roaming charges, said BT.
With BT One Voice VPN, One Voice anywhere reduces mobile spend for businesses with employees who travel internationally by extending organisations’ phone networks. Users can set up their preferences so that when a call is received, it is routed over the One Voice VPN network, saving toll costs from local service providers or mobile roaming fees.
To leverage existing investments and drive down additional costs, One Voice anywhere can integrate with new IP based platforms as well as older TDM systems. BT said that One Voice anywhere also allows a transparent, feature rich, fully managed and integrated UCC environment.
One Voice anywhere is delivered from the cloud, and is embedded in the enterprise grade VPN solution, so there are no heavy upfront investments or on premise equipment required.
BT Global Services Portfolio vice-president Neil Sutton said mobile phones and smartphones are increasingly used for business voice calls.
"Costs can increase because businesses are charged as employees roam, retrieve voicemails and accept incoming calls, especially for international travellers. One Voice anywhere can help reduce voice costs for our One Voice customers," added Sutton.