The solution’s transaction performance management capabilities should help users to prioritise and resolve problems.
Evolution Gaming is to use CA Technologies’ CA Application Performance Management (CA APM) solution in efforts to improve its quality of service for online gamers.
Evolution Gaming, which provides video-streamed live casino solutions to online operators like William Hill, 888 and Lottomatica, said the solution will enable users to monitor and analyse transactions. This should improve the identification and resolution of problems.
The solution’s transaction performance management capabilities are also expected to help users to prioritise and resolve problem.
Stuart Bradley, SLA Manager at Evolution Gaming, said: "The solution has enabled us to reduce downtime and drive forward service improvement initiatives for a better customer experience."
Jacqueline de Rojas, a VP at CA Technologies, said: "With the ability to pinpoint failing components and bottlenecks quickly, CA APM allows the company to identify high-value transactions that may be at risk and prioritise incidents based on business impact,"
CA Technologies reported an increase in profits for the last quarter.