O2 secures Network Rail deal to manage mobile services
O2 has announced that it has signed its biggest corporate customer contract to date, to provide Network Rail with a variety of communications services, including voice, BlackBerry and other mobile data services.
The deal also represents one of the UK’s largest ever port of numbers, as 23,000 mobile connections will be transferred from Vodafone to O2.
The two companies will work together with the aim of developing and streamlining mobile services across Network Rail. O2 will initially identify areas of the business that require improved mobile communications with the long-term aim of developing bespoke systems to enhance efficiency and flexibility in the Network Rail workforce.
Catherine Doran, director of information management at Network Rail, said: “We are delighted to enter into this relationship with O2. We are keen to embrace new ways of communicating with our people and suppliers and changing the way we work by using new technology. O2 has demonstrated the same passion and drive to help us achieve these bold targets, by showing great innovation, good customer service and commercial capability.”
Ben Dowd, O2’s business sales director, said: “This is an incredible win for O2 and provides us with another great example of how we are changing the face of the mobile marketplace. We genuinely believe that customer and employee satisfaction are intrinsically linked to business success and together with Network Rail, we believe we can help the company achieve its objectives.”
