Many are struggling to remain relevant to end-users or risk being permanently left behind
Telecom service providers in the Asia Pacific region will continue to be unswerving in their transformation to redefine themselves in an ever-converging ICT world where separation of networks and IT are almost indiscernible, according to an International Data Corporation (IDC) report.
IDC in its report, entitled IDC Asia/Pacific (excluding Japan) Telecommunications 2012 Top 10 Predictions, states many are struggling to remain relevant to end-users or risk being permanently left behind.
IDC Asia/Pacific principal telecom and managed services, networking research Adrian Dominic Ho said the convergence of IT and networks has created an enormous amount of new opportunities for telcos in the region far outstripping the possibilities that were imagined only years ago.
"Moreover, the massive delivery of content and endless addiction of consumers to their smartphones have reinvigorated growth in broadband and consumer mobility. This insatiable demand of the Asian consumer will also help define the decade for many telcos, especially in uncertain economic times," said Dominic Ho.
The latest research and internal brainstorming sessions amongst IDC’s regional and country analysts shows up three top 10 Telecommunications Predictions in 2012 for the Asia/Pacific excluding Japan (APEJ) region. They are Business Process Manifesto, Customer Manifesto and Operational Efficiency Manifesto.