To be bundled with audio conferencing and custom options
InterCall has launched Hosted Unified Communications for the SMB market, which it claims to deliver the productivity, cost savings and reliability businesses are looking for in a unified communications.
InterCall said that the hosted Unified Communications includes central hosting and management of Microsoft Exchange, Office Communicator, SharePoint, Active Directory and Cisco UC Manager.
The company said that the new offering will be bundled with its audio conferencing and custom options. To deliver the offering, InterCall has partnered with CallTower, a provider of Unified Communications as a Service (UCaaS).
The combination of InterCall’s conferencing services along with CallTower’s technology platform provides customers with service and support experience, as well as the benefit of having a single vendor to manage and a single invoice for their monthly communications spend, the company claims.
Bob Wise, executive vice president of Unified Communications Services at InterCall, said: Many small to mid-sized businesses are very interested in Unified Communications from a productivity and cost savings standpoint, but are intimidated by the prospect of hardware expenses, complicated implementations, and day-to-day management requirements.
This solution provides cost-effective, easy-to-deploy and scalable Unified Communications services that meet the needs of that market.