4CS, a provider of warranty lifecycle management software applications, has announced utilization of its iWarranty software by Blue Bird Body Company, a manufacturer of commercial buses and recreational vehicles, to help drive continued dealer and customer satisfaction, vehicle quality improvement, cost reduction and profitability.
Rodney Snider, Blue Bird IT director, said: Blue Bird’s needs to migrate from its legacy systems to a standard web based system initially led us to license 4CS iWarranty software. The 4CS iWarranty application closely matched our business processes, business model and our industry needs.
Tim Lacy, director customer service at Blue Bird, said: 4CS iWarranty has the best out-of-the-box solution available and is prominently used in the bus and motor coach industry. It is the most complete warranty package including Supplier Recovery that we found.