DnB Nor, a Norwegian financial services group, has selected Classify and Index products from ReadSoft in order to automate the handling of its documents.
Apart from cutting costs, the investment also gives the group the ability to provide even more effective service to its customers, said ReadSoft. The order, placed at the end of December 2008, is worth approximately $500,000 for ReadSoft.
Classify and Index make it possible to automatically separate, classify, capture and index information from incoming documents, and then send this information to an electronic workflow and/or archive. Plans are in the works for possible future development where the DnB Nor solution would grow to cover the bank’s needs for handling incoming post, faxes and e-mail. ReadSoft is starting implementation immediately and counts on the system being in operation by the first half of 2009.
Jan Andersson, CEO of ReadSoft, said: We are extremely glad that DnB Nor has taken the strategic decision to invest in our latest solution for document handling. Our solution gives them the ability to improve the handling of important documents, and this will result in simpler, faster and more cost-effective processes throughout the group – an obvious competitive advantage in both the banking and insurance markets.