Harris County ITC uses BMC performance assurance to evaluate the performance of its Justice Information Management System
Harris County in Houston has implemented BMC Software services to create a service-oriented justice system.
According to BMC Software, with the help of BMC, Harris County has been able to ensure the operation of the Harris County Justice Information Management System (JIMS). The system tracks an individual’s involvement throughout the criminal or civil justice system.
Partnering with BMC, the Harris County Information Technology Center (ITC) uses BMC performance assurance for mainframes to evaluate the daily performance of the JIMS application. The system allows Harris County ITC to predict future technology requirements, meaning financial resources are not spent too early nor are upgrades delayed that could result in performance problems.
Bill Miller, president of mainframe service management business unit at BMC, said: With the public sector under intense pressure to deliver critical government services around the clock, Harris County has to optimize its systems for maximum performance and availability. Our goal with Harris County as with all our customers is to reduce costs, and increase availability and risk mitigation. Partnering together we will continue to help Harris County ITC deliver cost savings to taxpayers.